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Privacy Statement
Effective Date: Nov 2024
PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE OR OUR SERVICES. HAPR ("Company") and www.thehapr.com ("the Website") (collectively "we") are committed to protecting the privacy and security of our visitors, registered users, and subscribers who access our Website or Services. This Privacy Policy sets forth how the Website and our Services collect and use personal information. By using the Website and Services, you acknowledge that you have read and accepted our privacy practices set forth below.
If you do not accept our privacy practices, then you should not continue to use either the Website or the Services. This Privacy Policy is incorporated by reference into and forms part of our Terms of Service.
1. Confidentiality and Security of Personal Information
We have implemented commercially reasonable security measures and follow generally accepted industry standards to protect personally identifiable information sent to our Website or provided to our Services, both during transmission and afterward. It is your responsibility to ensure that you do not disclose your password to anyone. However, despite our efforts to maintain the confidentiality and security of your account, no method of transmission over the Internet and no method of electronic storage is completely secure. Although we make every effort to protect your personal information, we cannot guarantee its absolute security.
2. Personal Information We Collect and Store
When you register an account with us, we may collect personal and company information from you. This includes but is not limited to:
- Your first and last name, company name, business address, email, and phone number.
- Payment details for subscriptions or services.
- Business contacts that you upload into your account.
- Proposals, RFP documents, and aggregated transactional data you generate through the platform.
- Your IP address to detect unauthorized transactions, manage website traffic, and perform analytics.
- Data collected through cookies and tracking technologies to improve user experience.
- Regarding data uploads, we only require aggregated transaction data and do not require users to upload full data details
3. Data Usage
We collect and use your personal information for the following purposes:
- To provide and improve our services.
- To allow you to create and manage RFP documents and proposals.
- To generate benchmarking, metrics, and analytics for service improvement and marketing.
- To communicate updates, promotions, and service changes.
- To comply with legal and regulatory obligations.
- To ensure security and fraud prevention.
4. Data Storage & Security
HAPR stores company and personal data securely on Amazon Web Services (AWS) servers, located in [regions, e.g., North America, EU]. To protect your data, we implement:
- SSL encryption for data transmission.
- Firewalls and access control mechanisms to prevent unauthorized access.
- Regular security audits and compliance with industry security standards (e.g., ISO 27001).
- Data retention policies, ensuring that data is stored only as long as necessary for its intended purpose and then securely deleted or anonymized.
- Third-party compliance with security standards for any service providers handling data on our behalf
5. Sharing of Personal Information
We do not rent, trade, or share personal information with third parties, except to provide products or Services that you requested, when we have your permission, or under the following circumstances:
- We use third parties for payment processing, who are prohibited from using your personally identifiable information for promotional purposes.
- We may export data at your request to our third-party integration partners.
- We may share your aggregate anonymous information with third parties to improve the Website and Services or for marketing purposes.
- We may share your information with third-party contractors, developers, support administrators, consultants, and data analysts to maintain and improve the Services.
- We may share your information with third-party vendors who help to manage and store data uploaded to HAPR or to support and improve the Services.
- We may share your personal information if required by law or in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, or potential threats to safety.
- We may transfer personal information to a third party in the event of an assignment or acquisition of the Website.
- We may share personal information with our legal, financial, and other professional advisors.
Except as provided above, we will not share any of your information with any third party without permission.
6. Access to Your Personal Information
You can review, update, delete, or correct your personal information on file with us online or in person at any time. To access your personal information, we require a written request unless you log in and update your personal information yourself directly. Upon receipt of any written request, we will take commercially reasonable steps to provide you with the opportunity to access any such information.
7. Age Restriction
HAPR is intended for users 18 years and older. We do not knowingly collect or store personal data from children under 13. If we learn that a child has provided personal information, we will take appropriate steps to delete such data.
8. Contact with You
We may use your email address and cell phone number you provided during registration to contact you from time to time, in order to send notices required by law, to provide information regarding this Website or our Services, or to resolve any complaint.
9. Changes and Updates to this Privacy Policy
We may amend this Privacy Policy at any time at our sole discretion and without prior notice. You should check back with us from time to time in order to confirm that there have been no significant changes.
Please note that the use of information that we gather is subject to the Privacy Policy then in effect at the time of use.
10. Other Legal Notices
If you ever have a dispute over privacy or security, it will be subject to this Privacy Policy and our Terms of Service. We will always make every effort to resolve any concerns that you have regarding privacy that arise in connection with this Privacy Policy.
11. Contact Us
If you have any questions or concerns over this Privacy Policy or if you need further information regarding access to your personal information, or how your personal information is used, you may contact us at:support@thehapr.com